Stress, Oh Stress

Its now my third day at the production floor - and stress is all around me. Now I have to find information on how to get rid of acne caused by the pressures of being an imperialist slave.

Part orders, part search, supervisor take-over calls, irate customers - all packed in a 9 hour shift. Gone are the days of sitting for hours, listening to calls, keeping the quality on a high. Now I just have to accept the fact that being a team leader means you have to clear the way for the agents - and you really have to give it all.

At the end of the day, the best stress reliever you can get are the positive comments - not from your managers, but from the agents you helped get through a difficult call.

I can now see where my previous colleague and good friend, Thet, is coming from.